Improve Quality of Experience
Pinpoint and resolve performance issues like latency and packet loss, while managing service level agreement accountability.
Increase Business Profitability
Proactively detect and correct data usage meter inaccuracies to prevent billing errors or lost revenue.
Enhance Customer Satisfaction
Discover, measure, locate and resolve internet connectivity issues before they impact customer expectations or brand reputation.
Broadband Performance
Latency and bandwidth are the usual culprits behind slow internet connections. In most cases we all have plenty of bandwidth, but the time it takes data to travel from point A to point B with its various stops along the way is what creates latency.
NetForecast empowers service providers to monitor, measure and resolve end-to-end connectivity issues for a greater customer experience.
NetForecast is the only third-party provider validating end-to-end usage meter accuracy and verifying broadband service performance for the transportation, cable, mobile, fixed line and satellite communities.
Internet Usage Accuracy
Every service provider depends on data usage meters to protect the network and measure the level of bandwidth being delivered to its customers. But meter accuracy issues are difficult to detect, and new issues appear constantly.
NetForecast enables service providers to connect, analyze, validate and report on ongoing data usage to increase billing accuracy, identify revenue leakage and correct network issues before they become an issue for its customers.
NetForecast certifies our IP Detail Record (IPDR) system is accurately collecting, measuring and reporting data usage.
- Kishore Reddy, Cable ONE Vice President of Product Support Development
15,861,382
Usage accuracy verifications
2,410,980
Audit measurements performed
13%
Inaccurate meters
560,602