NetForecast and Xentrans Partner to Monitor WiFi QoE for Rail Passengers

November 06, 2026—NetForecast, which measures the user quality of
experience (QoE) of internet for rail and airline passengers, airport ground
operations, and fixed broadband users, and Xentrans, provider of managed
services and consulting for train operating companies (ToCs), are proud to
announce their partnership to deliver QMap Rail, a SaaS product that monitors
the real-time connected passenger experience. Unlike network monitoring tools,
QMap Rail maps network performance to application behavior, so train operators
can understand what passengers are truly experiencing, and work with network
providers to deliver the best possible passenger experience.

“After working with Xentrans to help Eurostar determine which onboard WiFi
service delivers the best overall passenger experience across all Eurostar routes,
we are delighted to officially partner with the rail experts and veterans at
Xentrans to apply our 25+ years of experience measuring and scoring the
internet user experience to benefit the entire rail industry,” said Rebecca Wetzel,
NetForecast CEO.

Dave Palmer, Xentrans CEO noted that, “NetForecast’s trove of knowledge
about measuring and assessing the internet-connected passenger experience is
an ideal fit with our vast experience understanding and satisfying the needs of
train operators and their passengers.”

To keep passengers happy and always connected, train operators need the
ability to measure the true “end-to-end” experience of the multiple networks
delivering onboard Wi-Fi. QMap Rail collects real-time data, continually running
multiple tests to accurately and independently monitor network performance
while on the move. QMap Rail scores the user experience for business and
leisure travelers based on their typical mix of online activities.
Using minimal bandwidth, QMap Rail works in the background—on crew and/or
passenger mobile devices, or on fixed onboard probes. Aggregating all user
data, QMap Rail reports on end-to-end connectivity performance.

About NetForecast:

NetForecast is an independent provider of internet performance measurement as
well as data usage accuracy audit solutions. NetForecast’s unbiased and reliable
insights empower network service customers and providers to improve the
quality of experience and enhance user satisfaction.
To learn more about NetForecast, please visit https://www.netforecast.com.

About Xentrans:

Xentrans provides transportation agencies specialized vendor- and solutionagnostic technical and business consulting, procurement and project
management, managed services for operations support, and extension-of-staff
administration services.

For more information, visit https://www.xentrans.com