Unprecedented Visibility into SubscriberHome Network Performance
As an ISP, do you have real-time visibility into the true network performance your subscribers experience in their homes? Do you actually know if they're frustrated by low speeds, latency spikes, and inconsistent performance ... before they contact your support team?
Real-Time Measurement of Key Metrics
With QMap Residential, NetForecast’s performance-measurement tool, access the granularity to pinpoint these in-home issues effectively. Start proactively identifying and resolving problems before they inconvenience and potentially drive away your subscribers. Key metrics we measure include:
Idle Latency
Establish a clear baseline for network responsiveness, critical for optimizing latency-sensitive services like online gaming and VoIP, leading to enhanced subscriber satisfaction.
Download Working Latency
Understand latency under load during downloads, identifying issues affecting browsing and streaming experiences.
Upload Working Latency
Analyze latency under load during uploads, critical for real-time communication and content creation.
Download Throughput
Pinpoint bandwidth bottlenecks instantly, guaranteeing contracted speeds and enhancing customer satisfaction.
Upload Throughput
Gain critical visibility into upload performance, ensuring smooth video conferencing, file sharing, and other upstream-intensive applications.
L4S Testing
Evaluate performance and compatibility with low latency, low loss, scalable throughput technology, ensuring optimal support for emerging real-time apps and enhanced user experiences.