Real-time Broadband Service Performance Analysis

June 23, 2019
|In Quality of Experience
|By Rebecca Wetzel

There is an increasing dependence on quality connections – especially in the era of 5G and the IoT – and network service providers (NSPs) need a trusted source for end-to-end service performance validation. With services delivered over a complex path of individually controlled data centers, routers, multiple networks and ‘last-mile’ technologies, current speed tests and other legacy measurement techniques simply cannot discern an end-user’s service performance quality. This leaves NSPs dangerously in the dark about the actual quality of experience they deliver, increasing the risk of customer frustration, churn and revenue erosion.

NetForecast’s Quality of Experience solution, QMap, uncovers service performance issues across this complex maze of interconnected networks, enabling NSPs to ensure a satisfying customer experience.

Learn more on how network service providers can detect and resolve internet performance issues before they have a negative impact on your reputation:

  • Discover on- and off-net network performance issues
  • Measure performance issues like latency and packet loss
  • Locate the root cause of customer impacting service degradation
  • Resolve service issues with in-depth insights into user’s QoE

Download the full paper NetForecast QMap – Real-time Service Performance Analysis for a complete view into how Network Service Providers can discover, measure, locate and resolve service performance issues.